Frequently Asked Questions
How DO you manage to keep the prices so low?
By sacrificing shipping time. We get the items shipped direct from the manufacturers, which means it takes 2-3 weeks, but it saves a TON of costs in logistics (bulk shipping costs to the US, customs fees, warehousing costs, product handing fees, USPS / UPS costs). No joke – all that stuff can turn a $40 product into $100 product pretty quickly. By giving up shipping time, we’re saving you a butt-ton of money.
Can I have a tracking number?
Yes, Sure Once All The Information Is Avaiable In Our System We Will Send You Your Tracking Number Right Away If We Didn't, Just E-Mail Us At email@example.com And We Will Send You You're Tracking Number Right Away!
Hey where’s the other thing I ordered?
Since our products are made by a few different manufacturers, if you order a few different items, they may arrive separately so don’t freak out if you open the packet and there’s an item missing!
Is my payment info safe?
We are proud to take payment via PayPal, and your payments are either handled by Paypal, or Bluesnap. Either way, we don’t store any of your credit card info. Ever.
What if there is a problem with my product?
Let us know as soon as you can and we’ll either send you a new one, or give you your money back. No further questions asked. We know what it feels like to get a dud after waiting patiently for ages (and unfortunately when you ship enough orders it happens, not often but it does happen) so we’ll do everything in our power to make it right.
Have more questions? Feel free to contact us at:firstname.lastname@example.org